BPOBench is a powerhouse of professionals. We are a dedicated team of experts
who deliver quality customer care and call center services to customers all around
the globe. We have been in the industry for more than a decade and have been
making huge progress. Our animated services help organizations and companies to
prosper at double the pace. We have been providing our services to some of the
highly established firms around the world. With an aim to bring the business to the
top charts, we create strategies and get equipped with such resources that ensure a
hassle-free and successful communication with the customers.
When BPO Bench is here for you, you must pay focus on other important tasks and
leave your clientele to us. We ensure to keep your customers fully satisfied and to
cater to their needs. With speedy response, appropriate nature of communication
and smooth integration into your business model we take over your customer care
department and power struck it with excellence. Our range of services include the
following:
24/7 Lead Response
The customer care teams at BPO Bench provide fast and appropriate responses to
the incoming leads and keep a record of each one of them. We ensure to maximize
your business's sales opportunities and gather more traffic by fully catering and
facilitating the needs of each customer. We guide each customer about the ins and
out of your services and connect them with your business model to ensure a smooth
conversion.
Live Chat Support
With professional integration, our live web chat support interacts with the onsite
traffic and ensures to create a prosperous sales funnel. With the help of our
services, we can significantly reduce the cost of providing individual customer
support as our live chat fulfills the queries of every visitor. Our software is
integrated with advanced technology that ensures flawlessness and smoothness.
Email Monitoring
Handling customer queries coming from sides of your marketing channels is a
hassle. Therefore, we provide comprehensive support that covers every facet of
marketing and customer care. With efficient email monitoring none of the lead is left
behind unattended. We keep a smooth check on all the emails received and keep
the customers fully updated as well. We handle the traffic and keep your
professionals posted about every recent activity. We ensure to create a bridge
between you and your clientele to stabilize your business.